UXC Consulting - Telecommunications Expense Management (TEM)

Telecommunication Expense Management (TEM) is a business process outsourcing service that utilises bill auditing, benchmarking and automated bill and device management to help you to manage and reduce your fixed and mobile costs.

The value of TEM

Telecommunications expenses are the third largest non-payroll expense, with many organisations resigned to this simply being the cost of doing business. This is not the case.

UXC Consulting can provide you with sustainable, technologybased solutions to view, understand and manage your telecommunications costs in unprecedented ways.

UXC Consulting’s TEM service controls your entire telecommunications lifecycle:

• Negotiating the best contract rates and terms
• Verifying that your contract rates are applied correctly
• Ensuring services are aligned to your contract
• Managing your services ordering, fulfilment, billing and assets
• Providing comprehensive reporting

Control telecommunications costs

UXC Consulting’s TEM service brings together your telecommunications inventory with all IT, Finance and HR information to provide a unified view of your telecommunications environment

This provides your organisation with complete visibility into, and control over, each phase of this lifecycle, including procurement, inventory management, contract management, invoice payments, cost allocations and disputes.

The UXC Consulting TEM service is broken into three areas:

Bill and Device Management read more...

Auditing read more...

Benchmarking read more...

The TEM Lifecycle

UXC Consulting’s TEM service provides control across the telecommunications lifecycle:

• Contracts – negotiate optimal contracts and manage service provider agreements
• Rates – audit contractual commitments, billing, service levels and usage efficiency on an ongoing or one-off basis
• Billing – manage allocations, payments, approvals, crediting and billing disputes
• Inventory – build and maintain a dynamic services inventory
• Provisioning – request and order telecommunications services and equipment from providers